Khaled Kokhon is recognized for driving digital transformation and building impactful client partnerships across sectors, with over 17 years of expertise in customer success and functional consulting.
Currently a Senior Customer Success Manager at Coursera, Khaled specializes in workforce development, digital learning, and strategic account management for clients with complex, large-scale needs.
Prior to joining Coursera, Khaled built a robust foundation in customer success at StarLink, the largest IT Security Distributor in the Middle East, Turkey, and Africa, where he established and led the Customer Success Unit.
He further advanced his career at Microsoft, where he managed high-profile accounts across the UAE, Saudi Arabia, the Gulf, and South Africa. His focus included guiding organizations through digital transformation initiatives, cloud adoption, and workforce upskilling to meet rapidly evolving business demands.
At Coursera, Khaled has led numerous transformative digital learning programs, concentrating on skills development aligned with each client’s specific strategic objectives.
