Customs Clearance Officer, Port Rashid Customer Service Center
Maryam Haji is a person of determination who works as a Customs Clearance Officer in Customer Service at the Mina Rashid Centre. She holds a high school diploma, a Future Services Diploma, an EF English Diploma, and a Human Resources Diploma. She believes in continuous development to strengthen her professional and personal capabilities.
Her role includes responding to customer enquiries and resolving issues with accuracy and professionalism, understanding their needs, and providing clear, reliable information to enhance satisfaction. She also processes customs declarations and coordinates with relevant departments to ensure fast, high-quality service, including cancelling vehicle registration certificates when required.
She has received multiple letters of appreciation, certificates of excellence, and honorary shields from the Director General of Dubai Customs. She has also been honoured with the Outstanding Employee Award and the Customs Women’s Medal, among other awards. Maryam strives to be an ambitious, effective woman in the service of her country and community, convinced that dedication and perseverance are the path to excellence and meaningful contribution to development and success.